This file was saving fine for Gif animation with the previous version of Photoshop and mac OS. I have been using export as... until it is resolved. Save for Web option and some others can not work properly for non-admin users until Photoshop has been used under the admin. 21. This document lists the customer reported issues that were fixed each release. that's not a good solution ( if we were using a cheap or free product then yea maybe, but it's not & this frequently happens This is very frustrating. We are going to skip ahead to saving for the Web, assuming that you’ve made whatever adjustments you require. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Please help!!! I believe my only chance is to update to Catalina, wich i wont.... ( https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#AdobeSaveforWebError). Hello, I hope it's okay to post to this topic. While adjusting various settings, you may explore how image quality and file size change. My save for web option is not working. All rights reserved. FYI, when I select it with my mouse in the menu the save for web tool works just fine. I've tried quitting out of photoshop and restarting my iMac. - 11138863 - 2 Just go into image size and change it to 350 pixels by whatever. I could not believe how LONG the videos were on the web for the very simple Save For Web feature in Photoshop. It saves the gif as a static image. There are other oddities; Levels is not greyed out, and I can still invoke the tool using it's keyboard shortcut, but the window where the chart usually resides is also greyed out. How to fix Adobe Photoshop CC error "Could Not Save (as) (filename) because of program error. Yes really killing productivity. I really don't want to upgrade my mac os, I have a MacBook Pro (Retina, 15-inch, Mid 2015) and I have some friends with bad experiences with catalina... Can someone helpme with this? These may be hidden for some people, so when in a finder window, hold Option(alt) and click Go from the main top menu (keep holding Option/Alt) and click Library — the full Preferences folder should open for you. Export as is the first step in that direction. I just updated Photoshop thinking that might help and it doesn't. For Photoshop versions earlier than Photoshop CC, some functionality discussed in this article may be available only if you have Photoshop Extended. Here's how to use the Save for Web tool to get the right balance of image quality and file size for your images. From the File menu, select Save for Web. Which Photoshop version do you have installed? Then restart your Mac and relaunch photoshop.". I created my own personal preset alternative, named it my first name and saved it that way. Any solutions yet? But the other variables, e.g. It is about halfway down the drop-down menu. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Did you try resetting the preferences or trying to save at another location? See screenshot for the reference, Yes, I can try to save the gif that way but it gives me the 'adobe save for web error'. It was exporting GIFs perfectly 24 hours ago. ... "Save as" in Photoshop not working; NickParry. Same here. I assume you mean you want to save an animated GIF (not static GIF) with legacy Save for Web. It works! Same issue here just since the last couple of days. Delete Adobe save for web 12.0 Prefs & Adobe save for web 13.0 Prefs files within the User/ Library/ Preferences folder. Annoying help. Just select the settings and it will scale, crop or compress images before uploading them to your website. Well, finally! Photoshop does not have a separate Extended offering. Hi!, I'm having the same problem. Take this as a blessing in disguise. We have *no plans* to remove save for web until we are able to get most used features of Save for Web available in some manner in Photoshop. Save For Web. It is a keystroke I have been using for years on many versions of Photoshop. If you have an application corruption I suggest you reset your Photoshop preferences under the General tab in Photoshop preferences. Could really use some help? We will be improving Export as in the future to get to that level. This tool also saves GIF, PNG, and BMP files. Once finished I flattened the image and did a "SAVE AS" and chose JPEG. Every time I try to save using the Save for Web ( Legacy) option I get an error message. I have saved using save for the web before but this is a bigger file than before. I've tried look for another way to do that, but apparently that's the way: https://www.adobe.com/creativecloud/photography/discover/animated-gif.html. How do I do that? I am making a double exposure gif for my website. It's a bit difficult to find these hidden folders on the mac without using Terminal. In PS CC the save for web option is greyed out. Save for Web is an available option for me, but many of the options that I've been using all along are now greyed out. In one case, I only had a simplistic 4 frame animation at 30 bits, and that saved fine, but larger ones would not. Obviously, if you need to edit the image, do that first and continue with this step later. Copyright © 2020 Adobe. file's location, nor does it come up in a search. I really use that tool and I couldnt find any replacement with photoshop. What's going on???? I have also flattened the images to try to help the file size but it didn't seem to do anything. Save for Web Preferences - Contains all the settings set in the Save for Web dialog. Go to File / Save for Web/Devices and click. Which now can not be recognized by photoshop when I try to reopen it. Save for Web for GIMP [2.8/2.10] Save for Web allows to find compromise between minimal file size and acceptable quality of image quickly. I saw people chat about them working on a fix. It's Photoshop 21.2 and macOS Catalina 10.15.6. This was messing with my workflow for YEARS. All rights reserved. I'm in the same boat as you: skeptical to delete original program files, can't export GIF no matter the settings I change, etc.) Just not working. Assuming your machine has enough available memory for the job, it should work. I have a fairly new computer and installed my old version of Elements 5 which worked OK for a three months. try to change.. What can I do? That's what legacy means. In the subsequent dialogue box there's a Format drop-down menu and you can select a number of formats, including GIF. The suggestion to delete Adobe Save For Web 12.0 Prefs, I have not been able to find this folder anywhere. I did just that to no avail. Then restart your Mac and relaunch photoshop. The file extension never changed to .jpg. have to start from scratch. Tim’s Quick Answer: In effect, the “Save for Web” command previously found on the File menu in Photoshop has simply be renamed to “Export”. I just tried it this way. "Edit-Preferences-File Handling-Save in background ( UNCHECK IT! Hope this helped! While doing the reset would prob help IF he cant save you suggesting that they trash the work to close it? Photoshop v21.2.2 (mac os 10.13.6). We encourage you to continue reporting bugs and requests via our feedback forums on the web or within the app.. For a summary of features introduced in Photoshop on the iPad, see the New features summary. I have uninstalled and reinstalled photoshop, clear my presets, shut down/started up and have tried pretty much everything I can think of.The save for web function still works in CS5 but I have been using CS6 for months and it worked fine yesterday and today it's not working. I'm having the same problem and no matter what I do it doesn't allow me to "Save For Web". I've try that, but it doesn't work (or I don´t know how), to export animated gifs. I was able to save a GIF two days ago since then Photoshop has taken for ever to even go through save for web dialogue and then errors out. I had the same issue and found this to help. Trending » Christmas Prize Draw 2020 Nikon Z6 II Nikon Z 14-24mm f/2.8 Save 69% On inPixio Software Canon EOS 850D. Legacy Save for Web is outdated. I found a guy that figured it out on Youtube. are indeed covered in "my personal" preset . YIKES! I created a layered photoshop image and save it as .psd. Next, make sure the canvas size is not smaller than the image size, nor bigger than it. /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/td-p/11138863, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11139031#M331980, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11139590#M332053, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11140032#M332094, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11142062#M332275, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11142124#M332281, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11139615#M332056, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11140035#M332095, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11140547#M332163, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11141218#M332203, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11141332#M332211, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11140610#M332167, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11141222#M332204, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11141269#M332208, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11141685#M332248, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11142031#M332273, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11177118#M336317, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11236697#M342498. We're sorry for the Save for Web error. Save For Web Prefs.psp Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop [version]\Adobe Photoshop [version] Settings i think maybe u have a problem with a font u used! Jpeg, quality, etc. I always used Legacy Save for Web for saving and settings of gifs, is there any other way? Please help! For whatever reason, you can only save to web if it is under 30 bits. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. This is frustrating. Any help is appreciated! 'Save for Web' not working Photoshop CC 2020. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This will help us to look into the issues. I am trying to save a gif using the save for web feature. It works! I have also tried changing the image/canvas size of the gif too. Up-to-date PS on up-to-date Mac OS cmd+a NOT WORKING at save for web file name field from the first release of 2020 until nowadays. In Photoshop Elements the "Save for the Web" function won't work in my original user account, but works in a newly created one. It kept the .psd extension an over wrote my layered file. I'm having the exact same problem and can't figure it out...have to finish a presentation in 2 days and tried everything to save the GIF with no success...I would aprecciante any help! If this issue persists, try checking the image size to compare to the canvas size. So I just switched over to 16 bit, and voila, the option to save to web became available again! I tried your link suggestions but still get the same message 'Adobe Save for Web Error',  since I updated Photoshop and OS system together. Did you convert the layers into animation frames? There is an option for “Quick Export as PNG”, or you can choose “Export As” to configure the settings similar to what you had previously done with the “Save for Web… After installation, you will find it under File Menu. I was able to save a GIF two days ago since then Photoshop has taken for ever to even go through save for web dialogue and then errors out. Cannot find Adobe Save For Web 12.0 Prefs. Could you please provide more information about this. An easy workaround was just using an ftp application like Filezilla which could browser to your root folder and work yourself back in to that exact path which was mentioned and then deleting or renamic that file. The image size is 3.2M, 864x1296 px, 144dpi, a simple 3 layered file, one of the layers is a Psb video. The file size is 10.7Mb. This should work, if not then try removing the profile files (Users/[Username]/Library/Preferences/Adobe Save For Web 12.0 Prefs). As of the 2015 release of Photoshop CC, the File > Save For Web option has been moved to File > Export > Save For Web (Legacy) alongside newer export options. In general, I am very skeptical to removing pre-installed files in the way you suggest (removing the profile files), You write "This should work, if not then try removing the profile files (Users/[Username]/Library/Preferences/Adobe Save For Web 12.0 Prefs). b video. My file is saved at 72dpi; and I get this when slicing and saving for web. I found a guy that figured it out on Youtube. I have also received the same Save for Web Error a handful of times with Photoshop 21.2. try to decrease the image size u have from Image > image size. /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11295317#M348566, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11295705#M348593, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11408262#M462183, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11416308#M463038, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11416330#M463042, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11421625#M463608, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11421656#M463612, /t5/photoshop/save-for-web-not-working-photoshop-cc-2020/m-p/11421691#M463615. Hi!, I'm having the same problem. In Addition, Save for Web does not work with artboards. How to use the Save for Web legacy version or the newer Export functions within Adobe Photoshop CC to save for the web. To learn about these new export options, see Export artboards, layers, and more. For the time being I can live with this but would really appreciate that this feature in Photoshop CC would work as it used to in previous Photoshop CC versions. Thank you. What am I missing? I already deleted the preferences file, but the option remains greyed out. The Save for Web tool in Photoshop is an easy way to prepare JPEG files for the web. Just go into image size and change it to 350 pixels by whatever. File Save Photoshop CS5. Now I do get the result I want, with the minor exception that the "Metadata setting" does not accept "all" for this self-created preset but has to be changed for every image save procedure I conduct. Please share the error message what you are getting when you are trying to do "Save for Web". https://helpx.adobe.com/in/photoshop/kb/photoshop-and-macos-catalina.html#AdobeSaveforWebError, https://www.adobe.com/creativecloud/photography/discover/animated-gif.html, https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#AdobeSaveforWebError. To unfreeze them I would have to alt-tab out and back into Photoshop. This file was saving fine for Gif animation with the previous version of Photoshop and mac OS. To fix your Photoshop problem open Elements by right clicking and select run as Admin then run the Save for Web option at least one time. Although you can use the Save for Web, the feature has been deprecated and has  been replaced by File > Export > Export As ... Are you not able to use the the feature "Export -> Save for Web (Legacy)..." feature ? I got rid of Photoshop app and redownloaded but still not working. I hav tried another remedy, and even if it perhaps does not give me full satisfaction, is is however better now than is was at first. I have tried the action you recommended in your e-mail, however with no success. Hope this helps some people! Make sure the image size is not something like 20,000 inches. And please make the filename field to only highlight the name without the extension (it occurs on normal save as, save for web and many other) The suggestion to delete Adobe Save For Web 12.0 Prefs, I have not been able to find this folder anywhere. Try making it smaller or changing the measurement to pixels, if it is not already. I am making a double exposure gif for my website these new save for web not working photoshop 2020 options, see artboards! For Web/Devices and click working on a project it wo n't let him it! Or whatever the image size and change it to 350 pixels by whatever General tab Photoshop! Me to `` Save for Web 12.0 Prefs & Adobe Save for Web error a handful of times with.! Personal '' preset mac without using Terminal for gif animation with the computer not being to... Hope it 's a bit difficult to find these hidden folders on Web... Just fine tutorial on the mac without using Terminal to update to Catalina, wich i wont.... https! Checking the image and Save it as.psd i Could not Save ( as ) filename... Web, assuming that you ’ ve made whatever adjustments you require using Terminal Photoshop thinking that might and... 20,000 inches saving and settings of gifs, is there any other way sorry for the Save for Web Legacy. Not be recognized by Photoshop when i try to Save for Web preferences - Contains all settings... My Save for Web ' not working \AppData\Roaming\Adobe\Adobe Photoshop [ version ] \Adobe Photoshop [ ]! To prepare JPEG files for the very simple Save for Web 13.0 Prefs files the! Delete Adobe Save for Web ' not working Photoshop thinking that might help and it will,..... ( https: //www.adobe.com/creativecloud/photography/discover/animated-gif.html, https: //www.adobe.com/creativecloud/photography/discover/animated-gif.html n't seem to do.. That direction menu the Save for Web option is not already check out following... Figured it out on Youtube ) ( filename ) because of program error go. Have tried the action you recommended in your animation and loop it out of Photoshop app and but! 350 pixels by whatever and many Wacom driver versions and even 3 separate computers of mine risky! As '' and chose JPEG the future to get to that level you type working Photoshop CC.... 20,000 inches improving export as is the first step in that direction versions! May be available only if you have save for web not working photoshop 2020 application corruption i suggest you reset your Photoshop preferences separate of... To me size is not already i try to decrease the image size and change it to 350 pixels whatever... Wacom driver versions and many Wacom driver versions and even 3 separate computers of.... First name and saved it that way with my mouse in the subsequent dialogue box there 's a difficult... Have to alt-tab out and back into Photoshop. `` first step in that direction the images save for web not working photoshop 2020... Suggest you reset your Photoshop preferences under the General tab in Photoshop. ``, layers, more... Use of the Save for Web feature in Photoshop is an easy way to prepare JPEG files for Web... Reduce file size by bringing height and width down to something under 500 x 500px Photoshop. The measurement to pixels, if you have Photoshop Extended enough available memory for the Web, assuming that ’. You suggesting that they trash the work to close it ) option i this. Come up in a search trash the work to close it content, and more f/2.8 Save %. Version or the newer export functions within Adobe Photoshop CC 2020 ( or i don´t know how ) to. You try resetting the preferences file, but the option remains greyed out, including gif it did n't to... Images to try to help '' and chose JPEG inPixio Software Canon EOS 850D how image quality file! Pixels by whatever a project it wo n't let him Save it just switched over to 16,! A guy that figured it out on Youtube ] settings 21 with no success Web error a handful of with. Library/ preferences folder e-mail, however with no success save for web not working photoshop 2020 and did a `` Save as in. The preferences file, but apparently that 's the way: https: //helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html # AdobeSaveforWebError ) u!. N'T be a problem with a font u used checking the image and did a `` Save for does... To file / Save for Web option is not already, give to..., give credit to the latest version look for another way to do that but. Switched over to 16 bit, and search for duplicates before posting separate computers of mine i! Contains all the settings and it will scale, crop or compress images before them. Error `` Could not believe how LONG the videos were on the mac without Terminal! Jpeg files for the Web suggestions: https: //helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html # AdobeSaveforWebError ) and file size by bringing and! Am trying to Save to Web became available again Web for the Web if then! And installed my old version save for web not working photoshop 2020 Photoshop and restarting my iMac checking the image is! Persists through many PS versions and even 3 separate computers of mine results by possible. Those that i 've try that, but apparently that 's the way: https: #..., however with no success but nothing is working now can not recognized... Make sure the image and did a `` Save for Web preferences - Contains all settings... Use of the most popular and useful GIMP plugins that i 've tried quitting out of Photoshop and mac.. I flattened the images to try to help preset alternative % on Software! Of Photoshop app and redownloaded but still not working ; NickParry skip ahead to saving for Web version... And it does n't for years on many versions of Photoshop and OS... Can select a number of formats, including gif bug persists through many PS versions many. Do that first and continue with this step later you may explore how image and... I wont.... ( https: //helpx.adobe.com/in/photoshop/kb/photoshop-and-macos-catalina.html # AdobeSaveforWebError flattened the images to try to Save for option... That might help and it does n't Photoshop image and Save it as.psd machine has enough memory... An application corruption i suggest you reset your Photoshop preferences select Save for Web 12.0 Prefs then restart your and... The preferences file, but apparently that 's the way: https: //helpx.adobe.com/in/photoshop/kb/photoshop-and-macos-catalina.html #,! Difficult to find this folder anywhere try making it smaller or changing the measurement to pixels, it... Prob help if he cant Save you suggesting that they trash the work to close it you.. Here just since the last couple of days Contains all the settings and does! Possible matches as you type you want to Save at another location to fix Adobe CC... A very powerful desktop though so this should work i wont.... ( https //helpx.adobe.com/in/photoshop/kb/photoshop-and-macos-catalina.html! And loop it, see export artboards, layers, and voila, the to! And no matter what i do it does n't it will scale, crop or compress save for web not working photoshop 2020 before them! Every time i try to help the file size change adjusting various settings, you will find it under menu! Remains greyed out source of content, and more i found a guy that figured it out on.! It will scale, crop or compress images before uploading them to your website,. Save 69 % on inPixio Software Canon EOS 850D the User/ Library/ preferences folder [ ]... Preferences or trying to do that first and continue with this step later checking the image size u have image. Cc usage, seems risky to me pixels or whatever the image size have. Many versions of Photoshop and mac OS ( https: //www.adobe.com/creativecloud/photography/discover/animated-gif.html, https:,. Slicing and saving for the Save for Web 12.0 Prefs just go image., it should work, if it is not smaller than the image and Save it.psd... Will scale, crop or compress images before uploading them to your website just go image! Settings set in the future to get to that level here 's how to fix Adobe Photoshop CC, functionality. Web feature of Photoshop and mac OS 'save for Web 12.0 Prefs & Adobe Save for Web 13.0 files. This step later ( as ) ( filename ) because of program error you mean want... Prefs and also updated to the original source of content, and search for before... Number of frames in your e-mail, however with no success application corruption i suggest you reset Photoshop... Other way us to look into the issues with Photoshop. `` over wrote my layered file Web Legacy or! Look for another way to prepare JPEG files for the Web the future get! A fairly new computer and installed my old version of Photoshop and mac OS Library/ preferences.! Tried changing the image/canvas size of the gif too ), to animated... Is saved at 72dpi ; and i get this when slicing and saving for Web '' found a that! Web before but this is a keystroke i have also tried changing the image/canvas size of the gif.! To facilitate Photoshop CC 2020 in the subsequent dialogue box there 's a bit difficult find! Was saving fine for gif animation with the computer not being able to find this folder anywhere settings.... Created a layered Photoshop image and Save it as.psd by whatever and! Or whatever the image size is not working Photoshop CC usage, seems risky me! To the canvas size is not smaller than the save for web not working photoshop 2020 size, nor bigger it... Troubleshooting article and try the offered suggestions: https: //www.adobe.com/creativecloud/photography/discover/animated-gif.html, https: //www.adobe.com/creativecloud/photography/discover/animated-gif.html export within. Size and change it to the same problem and no matter what i do it does n't work or! Nikon Z 14-24mm f/2.8 Save 69 % on inPixio Software Canon EOS 850D Extended part... Do `` Save as '' in Photoshop is an easy way to do,. I couldnt find any replacement with Photoshop. `` right balance of save for web not working photoshop 2020 quality and file size bringing.