Check the water bottle before loading it. Time Required: 30 minutes Need: (2) tablespoon regular bleach or (2) cups of distilled white vinegar, (1) Empty 5 gallon bottle, (1) 2-gallon bucket and a Philips head screwdriver. To do this, you will need the following items: Then follow these steps to clean your dispenser: If your water dispenser is leaking, the bottle may have a leak that is too large for the Leak Guard feature (not on all models) to stop. Visit www.primowater.com/empty-bottle-credit for additional information. Here is a simple guide to help you resolve some of the common issues with these dispensers. Primo Water Dispenser Troubleshooting and How to Fix Your System - iWaterPurification June 2019 In case you encounter hiccups with your Primo water dispenser system, it is great to know Primo water dispenser troubleshooting techniques for your device. Then give it about an hour for the water temperature to stabilize. Two tablespoon regular bleach or 2 cups of distilled white vinegar. If this is the case, cleaning the minerals deposit should resolve the issue. Make sure red switch on the back of the dispenser is ON. Move your Primo water dispenser away from the wall. The Water Quality report (Form SB-220) can be viewed by clicking one of the links below: View this video for troubleshooting steps. Water is leaking from the hose attachment. At Primo Water, there is no higher priority than the safety and wellbeing of our customers and associates. If there is still no hot water, try these troubleshooting instructions: Make sure the power cord is properly connected to a working outlet. This never happened. 2. Remove the cap from a spare empty 5 gallon bottle. If this does not correct the issue, please call our Customer Service Center. Push head down until the tube hits the bottom of the bottle. To troubleshoot the problem: If water is leaking from the tap, there is a possibility of minerals buildup in your system. Rinse the bottle and fill with only hot tap water and apply it to the dispenser. All of our bottles are composed of food grade resins and meet all US FDA requirements. Place the tray and cover in a dishwasher or use a soft cloth and warm soapy water to wipe parts clean. Instant hot water dispensers typically have a dial that lets you regulate the heat settings. Clean the outside of the new bottle with a cloth. Primo’s filtration process features activated carbon filtration and a reverse osmosis membrane to eliminate chlorine. Duration : 1.67 Mins. And that’s the aim of this article – to give you, our loyal readers necessary Primo water dispenser troubleshooting tips that are easy to understand and follow. Slide your water dispenser back into its original position. If it is not turned on, dispense a couple of glasses and wait for about 5-10 minutes for the LED indicator to turn on. Unplug the dispenser, open the drain plug on the back and remove water from the hot reservoir. My bottom loading water dispenser is not producing cold water. Primo® Pre-Filled Exchange Water is available nationwide at thousands of convenient locations. Always unplug your water cooler dispenser before doing any repair or maintenance on it. My bottom-loading water dispenser is leaking. Page 3 Q. I just recently purchsed a Primo upright water dispenser about two months ago. Turn it counterclockwise for warmer water. A hot water dispenser is handy to have in your kitchen or bathroom. Apply the cleaning bottle to the dispenser. It takes 15-20 minutes after setup to dispense hot water. Then, remove the water jug from the top and locate the coils on the inside. Add ½ teaspoon of household bleach per gallon of water, Swish water around and let stand for 3 minutes, Pour out and thoroughly rinse until water is clear and no scent can be detected, Sediment Filtration – physically traps particles such as dirt and pipe scale from incoming water, Activated Carbon Filtration – eliminates chlorine which aids in the great taste of Primo® Water, Reverse Osmosis – the reverse osmosis membrane removes any remaining dissolved impurities in the water such as lead, arsenic, mercury and nitrates. They allow for instant hot water to be used by turning a tap on. Primo® Water originates from municipal sources. All you will need is a pair of pliers and a paper towel. The valve requires at least 20psi to function properly. So make sure it’s on before concluding that the appliance has a problem. What bottle sizes can I use with the Countertop Dispenser? You’ll soon be toasting your DIY … Remove the entire plastic cap from the top of the bottle. 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